Our Staff

Andrea Doringo

M.A., CCC-A

Our Audiologist, Andrea Doringo, M.A., CCC-A has been an Audiologist for 29 years. She received her Bachelor’s and Master’s degrees from Kent State University. She has lived in Alliance for over 21 years with her husband and 2 children. She looks forward to helping you with all your hearing needs.

Marcy Serrano

Patient Care Coordinator

Hi, my name is Marcy Serrano and I was born and raised in Alliance Ohio. My husband and I have two daughters. Our oldest will be attending law school and our youngest is currently attending Ohio State University. I am excited to be part of the NewSound Hearing Center team and to help our patients reconnect with their loved ones through better hearing.

Customer Reviews

Some of the nicest people! I had a hearing test done and the lady at the front desk and Dr. vivaldi were very friendly!

Reagan Pettigrew, on Google

Amazing service! Friendly, helpful and very personable. Best team ever!

Jay Shaffer, on Google

The office was clean and welcoming. Both receptionist and audiologist were friendly.The test for both of us was no nonsense and no pressure to decision making but enough information to go ahead with necessary steps.

Jim Crouse, on Google

My mother-in-law was very comfortable there and everyone was so pleasant. The doctor was terrific, patient and knowledgeable.

Ryllis Chandler, on Google

I just had my first experience at NewSound Hearing Centers in Alliance, Ohio. Everything was handled professionally and smoothly from the hearing test all the way to the consultation. The staff is very friendly and knowledgeable. They had a memorable way of combining friendliness with professionalism. Dr. Art Riley, especially,...

Quiet Rider, on Google

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Andrea Doringo

M.A., CCC-A

Marcy Serrano

Patient Care Coordinator

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